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Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution that enables organizations to simplify their IT operations. It offers features such as incident management, asset management, problem management, change management, and more, all designed to help IT teams deliver exceptional service to their users. Freshservice is part of the Freshworks suite of products, which also includes Freshdesk, Freshsales, and Freshchat.
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